Octyn sets one cookie, and it only remembers whether you collapsed the sidebar. Everything else the platform keeps in your browser is listed below by name. Our website analytics are cookieless. We use no advertising or tracking cookies anywhere, so there is no cookie banner to click through. Read this policy alongside our Privacy Policy and Terms & Conditions. Questions go to hello@octynerp.com.
01 Cookies and similar technologies
A cookie is a small text record a website asks your browser to keep and send back on later visits. Browser storage (local storage and session storage) is a related mechanism. It is data a web app keeps on your device, and it is never sent automatically with requests. Both let a site remember you between page loads. This policy covers both, because the Octyn platform uses browser storage far more than cookies.
1.1 First-party and third-party
First-party records are set by octynerp.com or app.octynerp.com. Third-party records are set by other companies whose services appear inside our pages, such as the payment gateway during checkout. Section 4 lists every third party we use.
1.2 Session and persistent
Session records disappear when you close the tab or browser. Persistent records stay until they expire, you sign out, or you clear them.
02 What we store
2.1 Cookies
The Octyn platform sets a single first-party cookie. The marketing website sets none.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| sidebar_state | app.octynerp.com | Remembers whether you collapsed the navigation sidebar. | 7 days. |
Neither our servers nor the Cloudflare network in front of them send any other cookie. Cloudflare may sometimes present a security check to your browser. If so, it may set a cf_clearance cookie to remember that the check passed. We do not read or use it.
2.2 Browser storage in the platform
When you use app.octynerp.com, the app keeps the following on your device. None of it is shared with anyone else, and none of it is used to track you.
| Key | Type | Purpose | Kept until |
|---|---|---|---|
| octyn.auth (and octyn.auth-code-verifier, octyn.auth-user) | Local storage | Your sign-in session. These are the tokens that keep you signed in and refresh silently, so you are not asked for your password on every visit. | You sign out, or the session expires. |
| octyn.theme | Local storage | Your light, dark or system appearance choice. | You change it or clear storage. |
| octyn.currentOutlet | Local storage | The outlet you last worked in, so it opens first next time. | You change it or clear storage. |
| octyn.install.dismissed | Local storage | That you dismissed the "install app" prompt, so it is not shown again. | You clear storage. |
| octyn.invite.token, octyn.invite.email | Session storage | Carries a team invitation through the sign-in or sign-up step. | The invitation is accepted or the tab closes. |
| octyn.reseller_claim_token | Session storage | Carries a reseller invitation through the sign-in step. | The invitation is accepted or the tab closes. |
Notifications and installation. The platform registers a service worker so it can be added to your home screen and receive push notifications. It caches nothing on your device. If you turn notifications on, your browser holds the subscription. We store its delivery address against your user record so we can send you alerts. Turning notifications off removes it.
2.3 What we do not store
- No advertising or marketing cookies, on the website or in the platform.
- No cross-site tracking identifiers and no device fingerprinting.
- No cached copies of your business data in the browser: the app fetches from our servers each time.
- Nothing at all from the marketing website at octynerp.com, which sets no cookies and writes no browser storage.
03 Analytics
3.1 Website
On octynerp.com we use Umami, a cookieless analytics service, to count page views and clicks on buttons such as "Request demo". It sets no cookies, stores nothing in your browser, and does not collect personal data or follow you to other sites. We also use Cloudflare Web Analytics, which is likewise cookieless, to measure how fast pages load. Both produce only aggregated numbers.
3.2 Platform
No analytics script runs inside app.octynerp.com. What we learn about how the product is used comes from our own server-side records of the actions you take. Those records are part of your account data, and the Privacy Policy covers them.
04 Third-party services
Three outside services can run inside our pages. Each operates under its own privacy policy and may set cookies on its own domain, not on ours.
| Service | Where it appears | What it does | Policy |
|---|---|---|---|
| Razorpay | Billing and outlet-purchase screens in the platform. | Opens the secure checkout in which you pay or set up a mandate. | razorpay.com/privacy |
| Cloudflare Turnstile | Sign-in, sign-up, password reset and the website contact forms. | Checks that a form is submitted by a person, without a puzzle. | cloudflare.com/privacypolicy |
| Cloudflare | Every page. | Delivers and protects both sites. | cloudflare.com/privacypolicy |
| Umami | Website only. | Cookieless analytics, section 3. | umami.is/privacy |
When you follow a link away from octynerp.com or app.octynerp.com, this policy no longer applies. Review the destination site's own policy.
05 Consent and your choices
We do not show a cookie banner because nothing we store needs one. The single cookie and the storage keys above are strictly necessary to provide the service you asked for, or they are settings you chose yourself. And our analytics identify nobody. If we ever add a technology that requires consent, we will ask for it before that technology is switched on. We will update this page first.
Your consent to us processing your account and business data is separate from cookies. It is collected when you create an Octyn account, recorded with a timestamp, and explained in the Privacy Policy, which also sets out how to withdraw it.
06 Controlling storage in your browser
You can view, block or delete cookies and site data for app.octynerp.com in your browser at any time.
- Chrome — Settings → Privacy and Security → Cookies and Other Site Data.
- Firefox — Settings → Privacy & Security → Cookies and Site Data.
- Safari — Preferences → Privacy → Manage Website Data.
- Edge — Settings → Cookies and Site Permissions.
Clearing site data for app.octynerp.com signs you out and forgets your appearance and outlet preferences. Nothing about your business records is affected; they live on our servers, not in your browser.
07 Changes to this policy
We update this page whenever the platform starts or stops storing something in your browser, or when the law changes. Material changes move the "Last updated" date above. We also announce them inside the platform. The tables in section 2 are kept in step with the software itself.
08 Contact us
For any question about cookies or browser storage, including access, deletion or complaints, contact our privacy team. To keep your own account secure, read our security guide.
- Email — hello@octynerp.com.
- Web — octynerp.com/contact-us.
- Response time — within 30 days.
09 Grievance officer
Octyn has appointed a Grievance Officer for privacy and cookie concerns. We do this in line with the IT Act 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021. You can reach the Grievance Officer at hello@octynerp.com.
10 Governing law
This Cookie Policy is governed by the laws of the Republic of India. These include the IT Act 2000, IT Rules 2011 and the Digital Personal Data Protection Act 2023. Disputes are subject to the exclusive jurisdiction of the courts of India.