01 Who writes our content
Our guides and help tutorials are written by the Octyn team at Zenithyn Technologies, the people who build and support the product. We sometimes use writing tools, including AI, to draft or tidy the text. A person on the team checks every page before it goes live.
02 Where the facts come from
- Help tutorials describe the product as it works today. Each one is recorded in Octyn itself, so the screens you see are the real ones.
- Guides explain how a fuel station runs. When a guide states a rule, a date or a limit, it links to the official source, such as the GST portal or a government notification.
- If we cannot find a primary source for a figure, we leave the figure out rather than guess.
03 How we check it
Before a page is published, a team member checks each step against the product and each sourced fact against the source it links to. When the product changes, we update the tutorial that covers it. If a step no longer matches the screen, we re-record the video.
04 Dates and updates
Every guide and tutorial shows the date it was last updated. We change that date only when the content changes in a way that matters to you, not for small fixes to spelling or layout.
05 Corrections
If you spot a mistake, please write to hello@octynerp.com with the page and what is wrong. We check every report. When we fix a page, we update its date, and for a fact that changed we say so on the page.
06 What our content is not
Our guides and tutorials are for informational purposes only. They are not financial advice, not legal advice and not tax advice. Rules can change, and every station is different, so please check important decisions with a chartered accountant or a lawyer. We do not accept payment to mention or rank any product or company.