01 Put the outlet on the map
Attendants can only work the app at the pump, so Octyn needs to know where the pump is.
- Go to Station setup → Outlets and open the outlet.Its Attendant app panel says Set the location before attendants can log in until you do.
- Type the outlet's name and town in Find on Google Maps and pick it from the suggestions.Standing on the forecourt? Choose Use my current location instead.
- Choose Check on Google Maps to make sure the pin is on your forecourt.
- Set Zone around the outlet, in metres, from 50 to 2000.Outside the zone an attendant can only see their week and ask for leave.
02 Decide how shifts start
Two ways to hand over at shift change.
- Under Who assigns the nozzles, choose The owner or a manager, on Open a shift when someone from the office opens every shift.Attendants see only the nozzles you tick for them, and wait until the shift is opened.
- Choose Attendants assign themselves on the app where nobody from the office is there at shift change.The first attendant picks the shift and each one picks their nozzles. Fuel sales, stock and reports wait until the owner or a manager approves it.
- Tick Ask for a selfie at the start and end of a shift if you want one.
- Choose Save attendant app settings.Save changes at the foot of the outlet page saves this panel too.
03 Give each attendant a login
An attendant logs in with their mobile number and a 4-digit PIN. No email, no password.
- Go to Station setup → Staff and open the person.Their 10-digit mobile number must be in Phone (optional): it is how the app knows them.
- Under Shift PIN, type 4 digits in New shift PIN and choose Set PIN.Tell them the PIN. It works once: at their first login the app asks them to choose their own.
- In the Attendant app panel, make sure Can use the attendant app is ticked.
- When someone leaves, untick it.Their login stops at once, even if they are logged in at that moment.
- Too many wrong PINs lock a login, and you get an Attendant login locked alert. Open the person and choose Unlock.
04 Choose the lubricants they can sell
Attendants sell lubricants and loose oil from the app too. You choose which ones they see.
- Go to Lubricants & retail → Catalog and choose Attendant app items.A manager can do this too.
- Tick what attendants should see, under Packed and Loose.Each tick saves by itself. Show all and Hide all do a whole list at once.
- This changes only what the app lists.The counter and cash-up still sell everything.
05 Hand it to the attendants
The app runs in the phone's browser. Nothing to install from a store.
- On the phone, open app.octynerp.com and choose Login as attendant.
- Add it to the home screen from the Chrome menu.The icon then opens the attendant app, not the office sign-in.
- Walk them through their first shift with the guide The attendant app.
Done. Map, handover, logins and lubricants: the next shift can start on the phone. Open it in Octyn.